The gravity field community has become familiar with the ICGEM service during the last 20 years. ICGEM is now planning to realise the need for scientific and technical expansion, modernisation, and upgrading of the existing database, as well as its calculation and visualisation components, in which the scientific community and society have a great interest. At this meeting, we would like to discuss about the future goals and plans of the ICGEM service with global gravity field model (GGM) developers, experts, geoscientists and users. We would like to address why it is important to know how to respond to the growing need and demand for improved and quality-assured, well-documented GGMs and related products with additional types of datasets and data representations that are enriched with metadata and provided in a sustainable and freely accessible research data infrastructure. Over the next 3 years, ICGEM will be rebuilt and integrated with other geodetic services with the aim of servi ng global users. Such a platform will make the quality-assured data and products exchangeable and supports education, science, and society. We should therefore discuss future steps and exchange ideas as the community of experts and users.