What methods of interaction with users have proved to better perform for advanced co-development of climate services in the water sector?

A wide offer of climate data sources/services is currently available dealing with future climate scenarios and projections. A huge effort has been done at European scale to promote and share openly this information. However, their use is not extensive and their potential is frequently underexploited. There is usually a significant gap between the complexity of climate metadata and the users’ capability of exploiting them. Furthermore, this gap is also found between the expertise of climate data providers and the every-day operation of the different potentially interested end-users. Additionally, in some sectors users are not aware of climate service capabilities which prevent them from valuing and then demanding such services.

In this context, co-development improves and fosters climate services’ usability and uptake when compared to a traditional one-side development approach, since it best meets users’ needs and demands. However, co-development can be time-consuming for both sides and less effective than expected if an adequate communication design is missing. In this context, what methods of interaction with users have proved to better perform for advanced co-development of climate services? And, what factors have best motivated users to interact? are key questions to provide guidelines and profit from the on-going initiatives.

Three different approaches with users (mainly in the water sector) were tested: guided online surveys (anonymous users); focus groups (users known to different partners in the project); case study clients (users regularly interact with project partners). Indicators and metrics were used to evaluate and value the contribution from each group in the context of co-development of climate services that give future projections of water availability. The results of this comparison provide a conceptual framework to design and apply co-development strategies for climate services oriented to different groups within the water sector.

This work was funded by the project AQUACLEW, which is part of ERA4CS, an ERA-NET initiated by JPI Climate, and funded by FORMAS (SE), DLR (DE), BMWFW (AT), IFD (DK), MINECO (ES), ANR (FR) with co-funding by the European Commission [Grant 690462].