Designing a Climate Service for Planning Climate Actions in Vulnerable Countries

The next generation of climate services needs not only tailoring to specific user needs but also to provide access to key information in a usable way that satisfies the needs of different users’ profiles. This holds especially for web-based services. Here, we present the outcomes from developing such a new interactive prototype, known as Climate Information (https://climateinformation.org/). The service provides data for robust climate analysis to underpin decision-making when planning measures to compensate for climate impact. Readily available climate indicators will help defining future problems, assess climatic stressors, and analyse current and future risks. This makes a climate case, which is the basis for developing interventions and propose investments. The main goal of the platform is to facilitate the communication on climate information between climate modelling communities and adaptation or mitigation initiatives from vulnerable countries that are applying for funds from the Green Climate Fund (GCF).

A participatory process was ensured during four workshops in four pilot countries, organised by the World Meteorological Organisation (WMO), with the active involvement of national and international experts. During this process it was made clear, that there is a strong need for knowledge in climate science in all countries, while in most countries there was also an increasing need of capacity in hydrological modelling and water management.

The active interaction during the workshops was found necessary to facilitate the dialogue between service developers and users. The co-development process is not always institutionalised in many vulnerable countries and the capacity level restricts national entities to only act via international intermediaries. The level of knowledge and capacity in climate and hydrological science in the pilot countries varied significantly, which was an important obstacle when establishing a direct access modality to support different organisations. The diversity of user groups made it difficult to identify a “one-size-fits-all” for the web platform. Instead, a set of interactive tools was developed. Our interactions with the users, which covers a part of a co-development process, facilitated the dialogue between service developers and users. Understanding the users, transparency on potentials and limitations of climate services, and capacity development in climate science and methods were required components in the development of the service.