Towards building a vibrant DestinE User Community

The DestinE Use Cases Project, executed by a Consortium led by RHEA Group with the Aristotle University of Thessaloniki and Trust-IT, regards the selection and implementation of a first set of Use Cases meant to demonstrate the ability of the DestinE infrastructure in general, and the DestinE Service Platform (DESP) in particular, to provide actionable information and decision support to its end-users. The project aims also at actively engaging the broad community of DestinE stakeholders, gathering their requirements, and encouraging their direct involvement and guidance in the continuous evolution of the DestinE infrastructure towards the future Phases of the Initiative.

The establishment of a strong (both in terms of numbers of members and interactions) and vibrant DestinE User Community seems crucial in informing the successful and well targeted development and initial operations of the DESP as well as guiding the evolution and sustainability of the platform in later phases of DestinE to respond to the priorities set by European and International policy frameworks. The aim is to create a network where the continuous interactions amongst users/developers as well as stakeholders/partners will enhance the development and improvement of DestinE capabilities, but also catalyse cross-sectorial collaborations. This community will be cοmprised by multiple and diverse types of stakeholders including scientists, policy makers, industry representatives and the general public which are split in Communities of Practice per Use Case (i.e. groups of members who share a common interest in a particular domain area or scientific topic).

The community building activities follow a step-wise methodology to define Why (the objectives), What (the content), to Whom (the target/ stakeholder groups), Where (all channels and tools) and How (i.e. strategies, tools and channels suitable for each group). It also includes an action plan (When) along with clear quantitative targets and monitoring mechanisms, allowing also for ad-hoc and on-demand actions.

An open, transparent and inclusive invitation process is established that aims to embrace new members and various levels of participation. Formal community governance structure appoints key instances required for successful community management while standards and rules define how members participate and interact with one another encouraging for contributions made by all.

A DestinE Community Portal will be launched which intends to be the central hub for prospective users and downstream developers to interact with the initiative. It will showcase open calls for DestinE use cases and showcase funded ones and a requirements gathering area to allow the community to help co-develop solutions. It will also contain an early-stage Marketplace page of datasets, tools and apps, a developer section, a catalogue of DestinE-related projects, tools and results, and an e-Learning platform. For outreach, a “DestinE Roadshow” series will promote DestinE in various events, webinars and policy dialogues.