Smart Management of Emergency Shelter and Resilient Community

Volunteers are very important workforce during disaster events. In Taiwan, there are mainly two types of volunteers in terms of disaster management. One is the affiliated volunteer trained by the local government sectors, such as the police department, fire department, public affairs department, and social welfare department. The other is the spontaneous volunteer joining resilient community. Whether affiliated or spontaneous, those volunteers could provide services in two aspects, such as disaster information collections and emergency shelter operation. Therefore, the Disaster Information Volunteer Collection Platform (DIVCP) and Smart Sheltering System (SSS) were developed to assist volunteers on those tasks. DIVCP is composed of 4 main modules, such as early-warning module, disaster information collection module, disaster information confirmation module, and visualization module. SSS is composed of 5 key functions, including shelter opening, ID generation, registration, supplies management, and digital billboard of refugees and supplies. Both DIVCP and SSS have its unique Line Bot functions to be friendly used by the volunteers. All the developed functions are practiced and validated through drills in the local government level and community level. It is expected that, with the technical tools, local government would have multiple access to disaster information and the demand of supplies and workforce during disaster be acquired more efficiently.