Enhancing the Design of Climate Service Training Programs: Identifying Targeted Audiences for the User Learning Services for the Copernicus Program

This research tackles the multifaceted challenges inherent in the design of climate service training programs, with a specific focus on the context of C3S User Learning Services. The heterogeneity of actors involved, including producers, providers, intermediaries, and users, often leads to misalignments attributable to overlooked nuances in learning needs. The primary objective is to establish consensus among trainers involved in the C3S User Learning Services regarding the identification of targeted audiences, their associated knowledge and skills, and the interests pivotal for the success of capacity-building initiatives. Utilizing the Delphi method, trainers participate in iterative rounds of questionnaires, wherein statistical measures and qualitative assessments guide the refinement process. The study introduces specific levels of agreement, distinguishing between poor, average, and strong agreement based on percentage evaluations. The structured yet flexible approach incorporates a pre-testing stage involving external experts to ensure survey clarity. With the potential inclusion of a fourth round in cases of low consensus, the research aspires to comprehensively address the diverse learning needs within the climate service domain, ultimately enhancing the efficacy of training programs, exemplified by C3S User Learning Services